FAQ

We hope you love our products as much as we do. If you are not satisfied, send us an email within 30 days of the order date to hello@chooseteethcare.nl. We will then see how we can help you, please note the below before contacting us.

Any refills or subscription shipments made after your initial order are not eligible for a return, refund, or cancellation after being charged. Please note bamboo toothbrushes are not eligible for return.

We are happy to accept returns of both unopened and opened packages of toothpaste tablets within 30 days of postal delivery. Send an email to hello@chooseteethcare.nl with the subject RETURN so we can help you.

Unfortunately, we cannot refund your original shipping costs and we do not offer exchanges for our products. We cannot accept empty jars or more than half used empty bottles or jars. We only accept new and slightly used products.

The return shipment is at the expense of the customer in case your products are returned to us. The customer is free to choose which shipping method is the most economical, we just ask to include the name and order number in the package to avoid delays.

We do not give refunds for requests made by Choose! has been received more than 30 days from the date of original shipment. We also do not offer refunds for returned products damaged by misuse, lack of care, mishandling, accident, abuse, or other abnormal use.

Please send us an email immediately upon receipt with the subject "Damaged" + order number + a photo of the damaged product and we will help you as soon as possible!

Yes, we offer free shipping with a ChooseRefill Plan within the Netherlands. We charge shipping costs when purchasing individual products.

We currently only deliver in Belgium and the Netherlands. A delivery address in Belgium is additionally charged with € 1.95 per delivery.

If in stock, the order will usually be shipped within 1 to 2 days and you will receive the Track & Trace by email. The delivery is usually delivered within 2 to 3 days after the order date within the Netherlands.

You can easily submit your new delivery address for your subscription by sending an email to hello@chooseteethcare.nl

Please send us an email with subject "Not received" + order number to hello@chooseteethcare.nl

We understand that it takes a lot of time to consciously make environmentally friendly decisions every day.
It normally takes a long time to research all the ingredients of the different products as a reliable product. We want to make it easier for you by developing reliable oral care products with a positive impact for people and the planet and delivering them to your doorstep periodically.

Our subscriptions help us to structurally minimize residual plastic waste from oral care, so that we can create maximum impact for people and the planet. The first shipment comes with a bamboo refill jar and the following shipments come in a biodegradable refill container made to be placed directly in your bamboo refill jar.

Simply indicate how often you brush your teeth per day and you will be given the choice between an adapted Flexible Refill Plan and an Impact Refill Plan.

• With a Flexible Refill Plan, invoicing and delivery takes place every term (2, 3 or 6 months).
• With an Impact Refill Plan, invoicing and delivery takes place 12 months in advance, allowing you to make maximum impact by also saving on CO2 emissions from deliveries.

Our subscriptions ensure that you always have the desired stock of toothpaste tablets at home.

You can cancel your subscription at any time through the account page on the Choose! Website. To cancel a subscription, click on the "Subscriptions" on the account page and follow the cancellation instructions.

Cancellation requests submitted in this manner must be received from your Box at least one full business day prior to the next ship date to avoid being charged for that Box. Cancellation requests that Choose! received through other channels. If you have any problems, send an email to hello@chooseteethcare.nl.

If you don't have an account on Choose !, just create one with the same email address you used to place your original order and you will see a "Manage Subscriptions" button on your account page. If you cancel your subscription, only future orders will be processed. Previously charged orders will not be canceled.

Any refills or subscription shipments made after your initial order are not eligible for a return, refund, or cancellation once shipped.

You always have the option to cancel the subscription. The subscription can also be canceled immediately after the first delivery, so that you are not bound by anything.

Simply indicate how often you brush your teeth per day and you will be given the choice between an adapted Flexible Refill Plan and an Impact Refill Plan.

• With a Flexible Refill Plan, invoicing and delivery takes place every term (2, 3 or 6 months).
• With an Impact Refill Plan, invoicing and delivery takes place 12 months in advance, allowing you to make maximum impact by also saving on CO2 emissions from deliveries.

Our subscriptions ensure that you always have the desired stock of toothpaste tablets at home.

Sorbitol, Calcium Carbonate, Kaolin, Sodium Bicarbonate, Hydrated Silica, Sodium Lauroyl Sarcosinate, Yeast, Sodium Monofluorophosphate, Magnesium Stearate, Acacia Senegal Gum, Menthol, Maltodextrin, Stevioside, Mentha Arvensis Leaf Oil, Mentha Piperita Oil, Limonene.

• Our toothpaste tablets are responsibly developed by dentists using natural oils and fluoride to prevent tooth decay.
• We have paid extra attention to an optimal foaming effect and the prevention of remaining undissolved lumps.
• In addition to minimizing residual plastic waste from dental care, we make a structural contribution of € 1 per shipment to dental care for underprivileged children in Kenya.

We have drawn up an exclusive cooperation contract with Dutch Dental Care, in which all contract agreements are closely established. This explicitly states that € 1 per subscription delivery will be donated to the foundation, whereby the amounts may only be spent on dental care activities for underprivileged children in Kenya. Dutch Dental Care is a Dutch foundation that provides dental help, prevention and education in Kenya with simple means. In addition, the foundation has an ANBI status, which means that the foundation has been approved as a charity according to the Dutch authorities.

Yes, we have added Fluoride as a naturally occurring mineral to our tablets in accordance with the advice of dentists and dental hygienists. It helps prevent cavities through enamel remineralization, which means that fluoride is absorbed by the enamel on your teeth, attracting minerals and thus keeping teeth firm. Fluoride also helps convert enamel hydroxyapatite into fluorapatite, which in turn is more acid resistant and protects against cavities. In this way tooth decay is prevented.

1. Chew the tablet well
2. Wet your toothbrush
3. In the beginning, brush well over the chewed tablet residue for 3-5 seconds, so that it froths up!

1. Chew the tablet well
2. Wet your electric toothbrush
3. In the beginning, brush well by hand for 5-8 seconds over the chewed tablet remnants, for an extra foaming effect!

Give an extra foaming effect by brushing your hand extra well over the chewed tablet remnants in the beginning.

The tablets are supplied airtight in biodegradable bags. If the packaging is left unopened, it can be kept for more than 36 months. After opening the package, the tablets have a shelf life of up to 6 months.

Yes, our toothpaste tablets are perfect for traveling. Unlike toothpaste tubes, the tablets do not contain any liquids, so you no longer have to worry about having to hand them over at customs. In addition, leaking toothpaste tubes in your suitcase are a thing of the past.

No absolutely not. We strive for the best for people, animals and the planet, we believe in a better world in which no compromises need to be made. There is no room here for the suffering of animals through animal testing.

Yes, our toothpaste tablets are 100% vegan developed and produced.

Our tablets are developed and manufactured by dental specialists in a laboratory in the UK.

A biodegradable bag contains 90 toothpaste tablets, with which you can brush your teeth for 6 weeks. We assume that you brush your teeth twice a day on average.

Our tablets are safe to swallow (although we would recommend spitting after brushing like any other toothpaste). Since our tablets contain Fluoride and are allowed to contain a minimum dose for children according to legislation

We advise children from 7 years and older to have the tablet taken under the supervision of an adult because of the risk of choking. An alternative could be to grind the tablet into powder and dip the toothbrush bristles into the prepared powder for brushing. We do not recommend our product for children under 7 years old. In that case, the teeth are not yet fully grown, so it is not recommended that the teeth are exposed to Fluoride at that stage.

Bamboo is made of biodegradable material that is considered a type of grass. Bamboo is known as a highly renewable and sustainable resource. It is grown wild in the mountains of China with little water and no pesticides. Our refill pot (bamboo part) and bamboo toothbrush (handle and head minus the bristles) are fully compostable.

Bamboo is a natural product, which means that not all bamboo is the same. As a result, in some cases it can unfortunately happen that the engraving of the logo does not work well. Apologies for the inconvenience, if it still bothers you, please contact hello@chooseteethcare.nl and we will see if we can help you.

Try to attach the head to the handle with a twisting motion, this is usually easier than pressing the head on the handle without twisting motion. The first few times it can happen that it works a bit more difficult, since bamboo is a natural material. If you continue to experience problems, please send an email to hello@chooseteethcare.nl so that we can help you!

Please make sure that the aluminum outer edges of the pot bottom are properly cleaned, unfortunately it can sometimes prevent residual dirt or dust from making turning the lid more difficult. If it continues to bother you, please send an email to hello@chooseteethcare.nl so that we can help you!

Try to attach the cap to the bamboo case with a twisting motion, this is usually easier than pressing the cap on the case without twisting motion. The first few times it can happen that it works a bit more difficult, since bamboo is a natural material. If you continue to experience problems, please send an email to hello@chooseteethcare.nl so that we can help you!

Yes, we have free samples available. You only pay the shipping costs. Click here to request a free sample.

We understand that it takes a lot of time to consciously make environmentally friendly decisions every day.
It normally takes a long time to research all the ingredients of the different products as a reliable product. We want to make it easier for you by developing reliable oral care products with a positive impact for people and the planet and delivering them to your doorstep periodically.

Our subscriptions help us to structurally minimize residual plastic waste from oral care, so that we can create maximum impact for people and the planet. The first shipment comes with a bamboo refill jar and the following shipments come in a biodegradable refill container made to be placed directly in your bamboo refill jar.

Simply indicate how often you brush your teeth per day and you will be given the choice between an adapted Flexible Refill Plan and an Impact Refill Plan.

• With a Flexible Refill Plan, invoicing and delivery takes place every term (2, 3 or 6 months).
• With an Impact Refill Plan, invoicing and delivery takes place 12 months in advance, allowing you to make maximum impact by also saving on CO2 emissions from deliveries.

Our subscriptions ensure that you always have the desired stock of toothpaste tablets at home.

You can cancel your subscription at any time through the account page on the Choose! Website. To cancel a subscription, click on the "Subscriptions" on the account page and follow the cancellation instructions.

Cancellation requests submitted in this manner must be received from your Box at least one full business day prior to the next ship date to avoid being charged for that Box. Cancellation requests that Choose! received through other channels. If you have any problems, send an email to hello@chooseteethcare.nl.

If you don't have an account on Choose !, just create one with the same email address you used to place your original order and you will see a "Manage Subscriptions" button on your account page. If you cancel your subscription, only future orders will be processed. Previously charged orders will not be canceled.

Any refills or subscription shipments made after your initial order are not eligible for a return, refund, or cancellation once shipped.

Yes, we offer free shipping with a ChooseRefill Plan within the Netherlands. We charge shipping costs when purchasing individual products.

You always have the option to cancel the subscription. The subscription can also be canceled immediately after the first delivery, so that you are not bound by anything.

We currently only deliver in Belgium and the Netherlands. A delivery address in Belgium is additionally charged with € 1.95 per delivery.

If in stock, the order will usually be shipped within 1 to 2 days and you will receive the Track & Trace by email. The delivery is usually delivered within 2 to 3 days after the order date within the Netherlands.

You can easily submit your new delivery address for your subscription by sending an email to hello@chooseteethcare.nl

Please send us an email with subject "Not received" + order number to hello@chooseteethcare.nl

We hope you love our products as much as we do. If you are not satisfied, send us an email within 30 days of the order date to hello@chooseteethcare.nl. We will then see how we can help you, please note the below before contacting us.

Any refills or subscription shipments made after your initial order are not eligible for a return, refund, or cancellation after being charged. Please note bamboo toothbrushes are not eligible for return.

We are happy to accept returns of both unopened and opened packages of toothpaste tablets within 30 days of postal delivery. Send an email to hello@chooseteethcare.nl with the subject RETURN so we can help you.

Unfortunately, we cannot refund your original shipping costs and we do not offer exchanges for our products. We cannot accept empty jars or more than half used empty bottles or jars. We only accept new and slightly used products.

The return shipment is at the expense of the customer in case your products are returned to us. The customer is free to choose which shipping method is the most economical, we just ask to include the name and order number in the package to avoid delays.

We do not give refunds for requests made by Choose! has been received more than 30 days from the date of original shipment. We also do not offer refunds for returned products damaged by misuse, lack of care, mishandling, accident, abuse, or other abnormal use.

Please send us an email immediately upon receipt with the subject "Damaged" + order number + a photo of the damaged product and we will help you as soon as possible!

Yes, with a subscription you will receive a discount code that you can share with friends to also become a member of us.

Yes, we will be offering this in the very short term. We believe in making a positive impact in the world by working with the right partners. Promote our story with supplied branded content and receive a fee for every visitor who makes a purchase. If you are interested, please contact us by sending an email to hello@chooseteethcare.nl. Please note that we are selective in choosing the right partners, so expand your email with additional information about why you are an interesting partner to work with.

Currently we do not sell to e-commerce and retail parties, we have launched an affiliate program for our partners. If you are interested, please send an email to hello@chooseteethcare.nl

Yes, we now work closely with many different dental and oral care practices. If you as a practice are interested in a collaboration, please contact us by sending an email to hello@chooseteethcare.nl

Simply indicate how often you brush your teeth per day and you will be given the choice between an adapted Flexible Refill Plan and an Impact Refill Plan.

• With a Flexible Refill Plan, invoicing and delivery takes place every term (2, 3 or 6 months).
• With an Impact Refill Plan, invoicing and delivery takes place 12 months in advance, allowing you to make maximum impact by also saving on CO2 emissions from deliveries.

Our subscriptions ensure that you always have the desired stock of toothpaste tablets at home.

• Our toothpaste tablets are responsibly developed by dentists using natural oils and fluoride to prevent tooth decay.
• We have paid extra attention to an optimal foaming effect and the prevention of remaining undissolved lumps.
• In addition to minimizing residual plastic waste from dental care, we make a structural contribution of € 1 per shipment to dental care for underprivileged children in Kenya.

Sorbitol, Calcium Carbonate, Kaolin, Sodium Bicarbonate, Hydrated Silica, Sodium Lauroyl Sarcosinate, Yeast, Sodium Monofluorophosphate, Magnesium Stearate, Acacia Senegal Gum, Menthol, Maltodextrin, Stevioside, Mentha Arvensis Leaf Oil, Mentha Piperita Oil, Limonene.

• Our toothpaste tablets are responsibly developed by dentists using natural oils and fluoride to prevent tooth decay.
• We have paid extra attention to an optimal foaming effect and the prevention of remaining undissolved lumps.
• In addition to minimizing residual plastic waste from dental care, we make a structural contribution of € 1 per shipment to dental care for underprivileged children in Kenya.

We have drawn up an exclusive cooperation contract with Dutch Dental Care, in which all contract agreements are closely established. This explicitly states that € 1 per subscription delivery will be donated to the foundation, whereby the amounts may only be spent on dental care activities for underprivileged children in Kenya. Dutch Dental Care is a Dutch foundation that provides dental help, prevention and education in Kenya with simple means. In addition, the foundation has an ANBI status, which means that the foundation has been approved as a charity according to the Dutch authorities.

Yes, we have added Fluoride as a naturally occurring mineral to our tablets in accordance with the advice of dentists and dental hygienists. It helps prevent cavities through enamel remineralization, which means that fluoride is absorbed by the enamel on your teeth, attracting minerals and thus keeping teeth firm. Fluoride also helps convert enamel hydroxyapatite into fluorapatite, which in turn is more acid resistant and protects against cavities. In this way tooth decay is prevented.

1. Chew the tablet well
2. Wet your toothbrush
3. In the beginning, brush well over the chewed tablet residue for 3-5 seconds, so that it froths up!

1. Chew the tablet well
2. Wet your electric toothbrush
3. In the beginning, brush well by hand for 5-8 seconds over the chewed tablet remnants, for an extra foaming effect!

Give an extra foaming effect by brushing your hand extra well over the chewed tablet remnants in the beginning.

The tablets are supplied airtight in biodegradable bags. If the packaging is left unopened, it can be kept for more than 36 months. After opening the package, the tablets have a shelf life of up to 6 months.

Yes, our toothpaste tablets are perfect for traveling. Unlike toothpaste tubes, the tablets do not contain any liquids, so you no longer have to worry about having to hand them over at customs. In addition, leaking toothpaste tubes in your suitcase are a thing of the past.

No absolutely not. We strive for the best for people, animals and the planet, we believe in a better world in which no compromises need to be made. There is no room here for the suffering of animals through animal testing.

Yes, our toothpaste tablets are 100% vegan developed and produced.

Our tablets are developed and manufactured by dental specialists in a laboratory in the UK.

A biodegradable bag contains 90 toothpaste tablets, with which you can brush your teeth for 6 weeks. We assume that you brush your teeth twice a day on average.

Our tablets are safe to swallow (although we would recommend spitting after brushing like any other toothpaste). Since our tablets contain Fluoride and are allowed to contain a minimum dose for children according to legislation

We advise children from 7 years and older to have the tablet taken under the supervision of an adult because of the risk of choking. An alternative could be to grind the tablet into powder and dip the toothbrush bristles into the prepared powder for brushing. We do not recommend our product for children under 7 years old. In that case, the teeth are not yet fully grown, so it is not recommended that the teeth are exposed to Fluoride at that stage.

Bamboo is made of biodegradable material that is considered a type of grass. Bamboo is known as a highly renewable and sustainable resource. It is grown wild in the mountains of China with little water and no pesticides. Our refill pot (bamboo part) and bamboo toothbrush (handle and head minus the bristles) are fully compostable.

Bamboo is a natural product, which means that not all bamboo is the same. As a result, in some cases it can unfortunately happen that the engraving of the logo does not work well. Apologies for the inconvenience, if it still bothers you, please contact hello@chooseteethcare.nl and we will see if we can help you.

Try to attach the head to the handle with a twisting motion, this is usually easier than pressing the head on the handle without twisting motion. The first few times it can happen that it works a bit more difficult, since bamboo is a natural material. If you continue to experience problems, please send an email to hello@chooseteethcare.nl so that we can help you!

Please make sure that the aluminum outer edges of the pot bottom are properly cleaned, unfortunately it can sometimes prevent residual dirt or dust from making turning the lid more difficult. If it continues to bother you, please send an email to hello@chooseteethcare.nl so that we can help you!

Try to attach the cap to the bamboo case with a twisting motion, this is usually easier than pressing the cap on the case without twisting motion. The first few times it can happen that it works a bit more difficult, since bamboo is a natural material. If you continue to experience problems, please send an email to hello@chooseteethcare.nl so that we can help you!

Yes, we have free samples available. You only pay the shipping costs. Click here to request a free sample.

Yes, with a subscription you will receive a discount code that you can share with friends to also become a member of us.

The toothpaste tablets contain 1440 ppm of fluoride.

The toothpaste tablets contain 1440 ppm of fluoride.

• Our toothpaste tablets are responsibly developed by dentists using natural oils and fluoride to prevent tooth decay.
• We have paid extra attention to an optimal foaming effect and the prevention of remaining undissolved lumps.
• In addition to minimizing residual plastic waste from dental care, we make a structural contribution of € 1 per shipment to dental care for underprivileged children in Kenya.

Yes, we will be offering this in the very short term. We believe in making a positive impact in the world by working with the right partners. Promote our story with supplied branded content and receive a fee for every visitor who makes a purchase. If you are interested, please contact us by sending an email to hello@chooseteethcare.nl. Please note that we are selective in choosing the right partners, so expand your email with additional information about why you are an interesting partner to work with.

Currently we do not sell to e-commerce and retail parties, we have launched an affiliate program for our partners. If you are interested, please send an email to hello@chooseteethcare.nl

Yes, we now work closely with many different dental and oral care practices. If you as a practice are interested in a collaboration, please contact us by sending an email to hello@chooseteethcare.nl